Communications Policy

The Town of Rosemère’s Communications Policy: A tool for effective commmunications management

In a town like ours, which offers many activities and services to its residents, municipal communications are issued for a large variety of audiences and purposes. On December 11, 2023, Town Council adopted a policy with a view to managing these communications more effectively.

This new policy establishes formal guidelines for the Town’s communications. Employees and elected officials can refer to the policy when communicating with both internal and external stakeholders. Rosemerites can also consult the policy to learn more about the Town’s various communication channels, event protocols, netiquette and more.

Policy goals

This policy establishes a clear set of rules and guidelines and defines the various responsibilities with regard to communications. In so doing, it ensures that the information needs of the Town’s audiences are met while simultaneously promoting shared values and a greater sense of cohesion.

The specific objectives of the Communications Policy are as follows:
• Underpin and explain the responsibilities related to political and administrative communications
• Share relevant and accurate information with the Town’s audiences
• Enable the Town’s audiences to easily access information
• Be proactive in issuing communications
• Promote the Town of Rosemère and its brand image.

In today’s fast-paced world, where information can be circulated via multiple channels, the Town of Rosemère felt it necessary to implement this policy to ensure transparency, accuracy and consistency across its communications.

This policy was developed by the Communications, Public Affairs and Citizen Relations Department, in collaboration with all municipal departments and elected officials.

See the policy on the left-hand side of this page, under Download.

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