Torrential rains of August 9, 2024

August 27 Update

Special collection
We would like to inform disaster victims that the special debris collection is continuing and will be completed in the Town on Thursday, August 29. If you still have debris to dispose of after this date, please bring it to the Ecocentre, where it will be accepted free of charge.
Ecocentre schedule

Tuesday through Friday: 9 a.m. to 4:30 p.m.
Saturday: 9 a.m. to 3 p.m.

Sunday: 9 a.m. to noon

Monday: closed

For all relevant information regarding this situation, please consult the following sections:

Enhanced Municipal services

Special collection
We would like to inform disaster victims that the special debris collection is continuing and will be completed in the Town on Thursday, August 29. If you still have debris to dispose of after this date, please bring it to the Ecocentre, where it will be accepted free of charge.
Ecocentre schedule

Tuesday through Friday: 9 a.m. to 4:30 p.m.
Saturday: 9 a.m. to 3 p.m.

Sunday: 9 a.m. to noon

Monday: closed

Renovation permit application

Starting Tuesday, August 20 and until further notice, disaster victims can apply free of charge to our Urban Planning Department for a renovation permit.

To avoid additional delays and ensure that your permit application is processed, please consult the Free residential and commercial renovation permit application process - torrential rains of August 9, 2024.

Prevention and Recommandations

We are aware that rain precipitation may cause concern among the population of Rosemerites. The Town of Rosemère would like to assure you that its municipal teams and Fire Safety Department are closely monitoring those situations to intervene quickly if necessary.

Preparing your home

Being proactive and concentrating on what needs to be done on your property is the best strategy for dealing with bad weather. During heavy rains, a home is likely to suffer water damage such as infiltration, equipment breakdown or sewer backup. To help you minimize the risk of such infiltration, we suggest the following actions:

Sump pump

A sump pump can play an important role in pumping infiltrated water from French drains to the surface and away from the house during heavy rainfall. Submersible pumps are available from hardware stores and specialized plumbing supply stores.

How can you protect yourself against breakdowns or power failures?

Make sure you have a battery-powered pump;
Check once a year :

General condition and age of the pump;
General condition and age of marine battery;

Have a back-up pump in case the existing pump stops working;
Have an alarm that beeps in case the pump doesn't work.

Backflow preventer valves

The non-return valve is a simple device that allows water to flow in only one direction, towards municipal facilities. A non-return valve has an inclined flap that closes when water attempts to flow in the opposite direction, protecting your home.

These devices provide effective protection against backflow. They must be installed on all secondary plumbing connections below the natural ground level, including the basement floor drain.

Maintenance

Ensure permanent access to the valve;
Examine the valve regularly and remove any debris that could prevent it from working properly.

Don't hesitate to consult a qualified plumber to make sure this equipment is working properly.

Recommendations before and during an episode of torrential rain

Reduce as much as possible the consumption of drinking water that is discharged into the already overloaded network;
Make sure your equipment is in good working order and have a 2nd back-up pump;
Remove all valuables from the basement or place them in an elevated position;
Avoid leaving your home to ensure that your equipment is working properly.

Services for disaster victims

Financial assistance available
The Quebec government is offering financial assistance for homeowners and tenants whose homes have been affected by recent river overflows. You will now find the Town of Rosemère on the list of eligible municipalities.
To find out more about the eligibility criteria for this program, or to apply online, go to Quebec.ca/aide-sinistre
By phone at 1 888 643-AIDE (2433)

Census of torrential rains victims

The Town of Rosemère wishes to gather information on the damage caused by the torrential rains of August 9. This will enable residents to inform the Town of their situation, and this information will help the Town in its dealings with the Ministère de la Sécurité publique.

Procedure

Please send the following information by e-mail to info@ville.rosemere.qc.ca
Subject: Census of flood victims
First and last name
Address
Phone number
Brief description of damage

Please note that this census does not constitute a claim to the Town.

Notice of claim for material damage

Victims wishing to file a claim to the Town's legal and clerk services must do so within 15 days of the event.

Fill out the form: Notice of property damage claim.

The form can be sent by mail, in person or by e-mail.

What to do after a flood?

Contact your home insurance company as soon as possible. For all advice from the Quebec government, click here.

Links on help programs for victims

For all the latest news and advice on the Québec government's disaster compensation program, consult this link.

For advice from the Chambre de l'assurance de dommages in the event of a claim, click here.

What's more, in these uncertain times, a good ear can be the best way to vent the emotions that overwhelm us. Don't hesitate to ask for help from Info-Social, by dialing 811, option 2.

CISSS des Laurentides workers will be in the areas affected by the torrential rains over the next few days. They will be wearing white CISSS vests and carrying identification cards. Don't hesitate to talk to them about your concerns - they are there for you.